Delivery & Prices

Items are despatched withing 2 working days.

Delivery to United Kingdom Only

Delivery Prices:

Supercharged Water - £6
Magic Lamp 75 Watt - £15
Magic Lamp 180 & 300 Watt - £20
1yr Extended Warranty - Free Shipping
Accessories - £3.50

The shipping cost may vary depending on the quantity of products ordered. The shipping cost increases in increments of £3.50, £6, £15 & up to a maximum of £20


Purchasing Safety:

When purchasing online never use the same passwords and usernames for all your accounts.

You can checkout by using your PayPal account or PayPal Guest Checkout so you don't need a PayPal account to purchase from us.


Vouchers:

All voucher are valid until the expiry date shown on the voucher or for a limited time only as specified. Vouchers are valid for one time/purchase only to the person it is issued.


Returns:

We accept returns within 14 working days from date of delivery. You Must first contact us specifying the fault with the item or the reason for return. If approved we will then issue an authorisation number which must be added to the return address as a reference You MUST provide us with a brief note of an explanation of a return ie. Fault and exchange required or refund. Failure to do this could result in prolonged delays of your return. All items that are returned to us must be of a trackable means as you are responsible for the return of the item until we receive it.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract. 

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:
for the supply of goods made to your specifications, or clearly customization/personalised.


Warranty:

The Magic Lamp comes with a 12 month Guarantee/Warranty for mechanical faults/faliure. An extra 1 year warranty can be purchased at the cost of £30.


Privacy Policy:

We will not pass your details to any other party but reserve the right to send you information about any promotion or special offer that we consider maybe useful for you.

If you have any question regarding the above or wish to unsubscribe please emails us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you wish to unsubscribe from emails please put UNSUBSCRIBE is the subject title of your email.



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painfree15.com is operated by Miles2GoLtd Our main trading address is Gilbert Wakefield House, 67, Bewsey Street, Warrington, WA2 7JQ

Our Company number is 07641299